Question 1

Can I connect my existing CCAvenue account with LEDGERS?

Accepted Answer

Yes. You can link your existing CCAvenue merchant credentials directly in LEDGERS settings and start collecting without changing your current CCAvenue account setup.

Question 2

Will CCAvenue payments be automatically linked to invoices?

Accepted Answer

Yes. LEDGERS maps every successful CCAvenue transaction to the related invoice in real time, so reconciliation is always up to date without any manual steps.

Question 3

Does LEDGERS support GST-ready invoicing with CCAvenue?

Accepted Answer

Yes. LEDGERS generates GST-compliant invoices and syncs payment data for filing workflows, keeping your records audit-ready.

Question 4

What payment methods does CCAvenue support on LEDGERS?

Accepted Answer

CCAvenue on LEDGERS supports UPI, credit and debit cards, net banking, wallets, EMI, Pay Later, and international cards — all from a single checkout.

Question 5

Is LEDGERS CCAvenue integration PCI-DSS compliant?

Accepted Answer

Yes. All payment data is handled on PCI-DSS Level 1 compliant infrastructure with AES-256 encryption at rest and TLS in transit.

Question 6

How fast can we go live with CCAvenue on LEDGERS?

Accepted Answer

Most teams go live in under 10 minutes once merchant credentials and webhook details are configured in LEDGERS.

Question 7

Does LEDGERS support international cards via CCAvenue?

Accepted Answer

Yes. CCAvenue on LEDGERS accepts international Visa and Mastercard payments, so you can collect from customers outside India without a separate gateway.

Question 8

Can I set up multiple CCAvenue sub-accounts for different branches?

Accepted Answer

Yes. You can configure separate CCAvenue merchant credentials per branch or business unit in LEDGERS, with collections and reconciliation tracked independently for each.

Question 9

What is the settlement cycle for CCAvenue payouts?

Accepted Answer

CCAvenue typically settles funds to your bank account on a T+1 or T+2 basis. LEDGERS reflects the payment status instantly on success, while the bank credit follows CCAvenue's settlement schedule.

Question 10

Can customers save their card details for faster future payments?

Accepted Answer

Yes. CCAvenue supports tokenized card storage, so returning customers can check out faster on future invoices without re-entering their card details, subject to RBI tokenization guidelines.

Question 11

Is there a transaction limit for CCAvenue payments on LEDGERS?

Accepted Answer

Transaction limits follow CCAvenue's own per-mode limits (for example, UPI transaction caps set by NPCI). LEDGERS does not impose any additional limit on top of what CCAvenue allows.

Question 12

Does LEDGERS notify me when a CCAvenue payment is received?

Accepted Answer

Yes. LEDGERS sends real-time notifications for successful CCAvenue payments, and you can configure email or WhatsApp alerts for your finance team as well.

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