Question 1

What does LEDGERS Payment Gateway do in practice?

Accepted Answer

LEDGERS Payment Gateway connects invoicing, payment collection, and accounting into a single workflow. You generate an invoice, share a payment link or QR, collect payment through UPI/cards/net banking, and LEDGERS automatically maps that transaction to the correct invoice and customer ledger. This removes manual follow-up and manual reconciliation.

Question 2

Which payment modes can customers use to pay?

Accepted Answer

Customers can pay using UPI, credit/debit cards, net banking, wallets, and other supported gateway methods. Since LEDGERS works with multiple gateway partners, you can offer more than one payment route and improve payment success by reducing customer friction at checkout.

Question 3

How does automatic reconciliation work after payment?

Accepted Answer

When a payment is completed, LEDGERS receives the gateway callback and validates transaction details such as reference ID, amount, and invoice context. The system then posts the payment entry against the relevant invoice, updates status to Paid or Partially Paid, and refreshes receivable balances in real time. No manual statement matching is required.

Question 4

Can LEDGERS handle partial payments and remaining balance?

Accepted Answer

Yes. If a customer pays only part of an invoice, LEDGERS marks it as Partially Paid and stores both paid and pending amounts separately. The pending balance remains visible in receivables dashboards, and reminder workflows can continue until full settlement is completed.

Question 5

Can I connect multiple payment gateways at the same time?

Accepted Answer

Yes. LEDGERS supports multi-gateway setups so businesses can route transactions across providers based on reliability, fees, or success performance. This helps reduce failed transactions and dependency on a single provider, especially during peak collection periods.

Question 6

Is payment data secure and compliant in LEDGERS?

Accepted Answer

Yes. Payment operations run on PCI-DSS compliant infrastructure with encrypted communication (TLS) and secure storage practices. LEDGERS also preserves transaction traceability with references, timestamps, and invoice linkage, giving finance teams an audit-ready trail for every payment event.

Question 7

Which gateways can be integrated with LEDGERS today?

Accepted Answer

LEDGERS supports popular providers such as PayU, Cashfree, CCAvenue, Razorpay, Easebuzz, Eazypay, and UPI-enabled collection routes. The integration layer is designed to expand, so additional gateways can be supported based on business needs and geography.

Question 8

Do my customers need a LEDGERS account to pay?

Accepted Answer

No. Customers only need the invoice payment link or QR. They can complete payment from their preferred payment app or banking method without logging into LEDGERS, which reduces payment friction and increases completion rates.

Question 9

How are failed or pending transactions handled?

Accepted Answer

LEDGERS tracks gateway status updates and only marks invoices as paid when a success confirmation is received. Failed and pending attempts are shown with transaction context so your team can follow up clearly and avoid duplicate payment posting.

Question 10

Can I reconcile payment gateway settlements with invoices?

Accepted Answer

Yes. LEDGERS maps transaction-level payment data with invoice records and helps compare collected amounts with settlement entries. This gives you visibility into gross collections, deductions, net settlement, and any mismatch exceptions that need action.

Smart Payment
Collections

Everything You Need to Collect Payments

Start collecting payments in 4 steps

Integrate Any Website with LEDGERS

Multiple ways to get paid

Works with every major payment gateway

Everything You Need to Know

Frequently Asked Questions

Smart Payment
Collections

Everything You Need to Collect Payments

Start collecting payments in 4 steps

Integrate Any Website with LEDGERS

Multiple ways to get paid

Works with every major payment gateway

Everything You Need to Know

Frequently Asked Questions

Smart PaymentCollections

Everything You Need to Collect Payments

Start collecting payments in 4 steps

Integrate Any Website with LEDGERS

Multiple ways to get paid

Works with every major payment gateway

Everything You Need to Know

Frequently Asked Questions

Smart PaymentCollections

Everything You Need to Collect Payments

Start collecting payments in 4 steps

Integrate Any Website with LEDGERS

Multiple ways to get paid

Works with every major payment gateway

Everything You Need to Know

Frequently Asked Questions

Smart Payment
Collections

Smart Payment
Collections